Privacy Policy

At Rattanlite, we prioritize your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase. Please take a moment to review this policy and understand how we handle your data.

1. Information We Collect

When using our services, we may gather the following information:

  • Personal Details: Information such as your name, email address, phone number, shipping address, and payment details provided when placing an order or reaching out to us.

  • Order Information: Information regarding your purchases, such as the items ordered, payment method, and shipping details.

  • Usage Information: Data about your interaction with our website, including your IP address, browser type, and pages viewed (collected via cookies or similar technologies).

2. How We Use Your Information

We use your personal information to:

  • Effectively process and manage your orders.

  • Communicate with you about the status of your orders, shipping updates, and any customer support needs.

  • Enhance our products, services, and website to improve your experience.

  • Comply with legal requirements and prevent fraudulent activities.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties.

  • Your details may be shared with trusted shipping and payment partners to ensure we fulfill your orders.

  • We may disclose your information if required by law or to protect our legal rights.

4. Data Security

We apply industry-standard security measures to protect your personal data from unauthorized access or loss.

  • Please note that while we take all necessary precautions, no internet-based transmission is 100% secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking

Our website utilizes cookies to enhance user experience and collect anonymous data regarding site usage.

  • You can disable cookies through your browser settings, though doing so may affect the functionality of some website features.

6. Your Rights

You are entitled to access, update, or request the deletion of your personal information by reaching out to us at [email protected].

  • You may also unsubscribe from marketing communications at any time by following the provided unsubscribe instructions or by contacting us directly.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill your orders and meet legal obligations.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be reflected on this page with the date of the latest revision.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us at [email protected] or 0912316619.