Shipping Policy

Thank you for choosing Rattanlite. We take great pride in crafting unique, handmade rattan jewelry with care and attention to detail. To ensure your order arrives safely and promptly, please review our shipping policy below:

Nationwide Shipping

We offer shipping to all locations across the country. No matter where you are, your handmade jewelry will be delivered directly to your doorstep.

Shipping Fee

A fixed shipping fee of 30,000 VND applies to every order, regardless of size or destination.

Order Processing Time

Each piece is carefully handcrafted. Please allow 1–2 business days for order processing, depending on the quantity ordered.

Delivery Timeframe

Standard delivery takes between 3 to 5 business days, depending on your location. Please note that delivery times do not include weekends or public holidays. Deliveries are completed by 6:00 PM local time.

Reliable Shipping Partners

We work exclusively with trusted and reputable shipping companies to ensure your jewelry arrives in perfect condition.

Possible Delays

Please be aware that unforeseen circumstances such as public holidays, disease outbreaks, or other disruptions may cause delays beyond the standard delivery window. We appreciate your patience and understanding during these times.

Contact Us

If you have any questions about your shipment, please contact us at [email protected] or call 0912316619. We’re here to assist you.

Thank you for supporting Rattanlite and our handcrafted products.